Customer&ProductSupport CUSTOMER 1 FIRST TheFleetServicesDepartmentoffersFleetAnalysisstructuredtoprovidecomprehensivesupport for all your in-plant material handling assets. Our Customer & Product Support Team is your single sourcetokeepyourfleetoperatingatpeakefficiency.Fromcustomizedmaintenanceprograms, all-makes parts support, on-site tire replacement service, operator & safety training, experienced and technical field support, to a total outsourced management program we have you covered. Administrative Support OurdedicatedandexperiencedemployeesatourlocationsthroughouttheNortheast&Midwest relentlessly pursue your satisfaction each and every day, earning the right to call you our customer. Byoffering professional training at every level, our employees are empowered to provide quality products, services, and solutions for the most simple or demanding application. PlannedMaintenancePrograms Tohelpmaintainproductivity and optimumuptime,ourservicedepartmentsoffermanydifferent maintenanceplans.Thesecanaccommodatelowusageone-shiftoperations,tohighusage,multiple shift and/or multiple locations. These customized packages allow you to concentrate on your core business, knowing your equipment will perform for you when you need it. •LowerUsageApplications ScheduledMaintenancePlan Flat Rate or Time & Materials •ModerateUsageApplications ScheduledMaintenancePlan Flat Rate or Time & Materials FocusesonUptimeandUnitProductivity •Multi-Shift or High Usage Applications ScheduledMaintenanceProgram GuaranteedMaintenanceorLeasewithMaintenance Fixed Monthly Maintenance Budgeting, up to 72 months •Organizations with Larger Fleets, High Usage, Multiple Shifts, and/or Multiple Locations Fleet ManagementPlan Consolidated Monthly Invoices PlannedFleetAnalysisMeetings mh.altg.com 61